Exchange & Cancellation Policy
No Need to Worry If You Have Ordered a Wrong Product or You Want an Exchange.
Kindly Send Us the Image or The Product with The Invoice. Make Sure That the Product Is in The Same Packaging & Original Condition.
If We Have Sent You a Wrong Product Then the Reverse Pickup Will Be Done for Free of Cost. Shipping Of the Replaced Product Will Also Be Free of Cost.
If We Have Sent You the Exact Product with You Have Ordered Then Return Shipping Will Be at The Buyer’s Cost.
This Process Can Take Around 5-7 Working Days Depending Upon the Current Circumstances & Location of The Customer.
DAMAGED PRODUCTS
If The Damaged Product Is Received, It Must Be Reported Within 24 Hours of Delivery. It Should Be in Its Original Packaging.
E-Mail - Melaniborsaoffical@gmail.com
CANCELLATION POLICY
Cancellation can be done within 24 hours or before dispatched message of the order placed.
Email Us - Melaniborsaoffical@gmail.com
Return Policy
Our team makes their best effort to keep our product’s images, description and title as clear as possible. So we request you to carefully go through our product before placing an order. Making a purchase indicates you’ve agreed to all our terms and policies.
Eligibility For Exchange/Replacement
You can return your unopened package or product with tag on within 14 days of your purchase. Also attach receipt for proof of purchase. We cannot offer you a refund or an exchange after 7 day return period.
In case you’ve received a defective item, get in touch with us at Melaniborsaoffical@gmail.com with details of your purchase and the reason of return. Once approved, you can send back the product to our given address on email.
Upon receiving the returned product, we will fully examine it and notify you via email whether you are entitled for return. If approved, you will get a refund of the entire purchase price. The refunded amount will reflect in your bank account within a reasonable number of working days.
Only regular priced items may be refunded. Sale items are non-refundable.To follow-up on the status of your return, mail us to Melaniborsaoffical@gmail.com There’s no refund on Tempered glass, only replacement can be done if a defective one is received.